Suncroft Healthcare Services Ltd

Suncroft Healthcare Services Ltd is a top-notch home care service provider, delivering high-quality, person-centred care to adults aged 18 years and over. The service team works closely with individuals, families, and health and social care professionals to provide reliable, flexible, and compassionate care tailored to each person’s needs, preferences, and goals, with respect to privacy, independence, dignity, and comfort.

Care Services Provided include:

• Personal care (washing, dressing, continence support)
• Companionship and social support
• Medication prompting and support
• Dementia care
• Mental Health support
• Live-in help
• Domestic help
• Reablement and post-hospital discharge care
• End-of-life and palliative care
• Respite care for family carers

The care service is delivered following a thorough assessment, which is reviewed regularly to ensure it remains appropriate and effective.

Particular focus is on:

• Individualised care plans
• Consistency of carers where possible
• Flexible visit times
• Clear communication with families
• Partnership working with GPs, district nurses, occupational therapists, and local authority teams
• Respect for cultural, religious, and personal preference.

For quality & standards, Suncroft Healthcare Services Ltd is committed to delivering care that is safe, caring, responsive, effective, and policy-led, in line with CQC fundamental standards.

To ensure consistent quality service, the following standard procedures are undertaken for:

• Robust recruitment and mandatory vetting, checks (Disclosure and Barring Service (DBS)
• Comprehensive induction and mandatory training
• Ongoing supervision and support for staff
• Regular quality monitoring and spot checks
• Strong safeguarding and whistleblowing procedures
• Continuous service improvement

Areas of Coverage:

• Milton Keynes and surrounding towns and villages in England.

CQC Registration

Suncroft Healthcare Services Ltd is registered with the Care Quality Commission (CQC) to provide regulated home care services in England.