Last updated: (01/01/2021)

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website and (the “Service”) operated by 118 Business directory which is a trading style of Outbound BPO Ltd) registered address 7 Bell Yard, London, WC2A 2JR company number 05940797

(“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases and Free Sign ups

If you wish to purchase any service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your Company Name, Contact Name, Address, Website, Contact Number, Email Address.
In some cases when signing up for a free listing or paid listing we may ask you to verify your account with a £1 transaction. This transaction will be refunded within 24 hours to the payment card provided. We may hold a payment token in your account in case you wish to purchase of subscribe to further products in the future. Products Offers Include:
-Logo Design from £50 plus VAT
-Flyer Design from £100 plus VAT
-Complete Social Media Management from £200 plus VAT per month
-SEO Pro £50-£300 plus Vat per month.


Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring basis based on the service selection selected.

Free Trials

Where services are offered on a free trial basis, the period will be displayed on the product page. Typically, these are either a 7 day or 30 day trial period. Free Trial products are in place to demonstrate the accuracy of our work. Any customer wishing to cancel a free trial before the chargeable period should contact our support team via email on [email protected] or from within your account.

Cancellation and Refund Policy

By availing our service, you authorise to start the work immediately, however you have the right to cancel your contract at any time. In order to cancel the contract, you must inform a member of the support team by emailing [email protected] requesting cancellation.

Cancelling your contract after a payment has been taken does not automatically qualify for a refund. Our processing team work in real time and will in many cases will have started the review of your website details and the tailoring of your bespoke 118 business directory SEO report within hours of you signing up for the service, and this may affect your right to receive a refund.

Administration Fee – If you request cancellation of the service and a refund is agreed but after the service has begun, an administration fee maybe be retained.


Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the accuracy of that content.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by

Outbound BPO Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Outbound BPO Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us via email on [email protected] or via our contact us page.